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Release Manager

About the Role:

The role of the Release Manager is to assist in the planning, execution, and finalization of releases according the Release Management Policy and Lifecycle. Organize, direct, and manage activities for building and maintaining releases for their promotion to the production environment. 

Communicate and manage team expectations, including Agile teams, Product Managers and the Business.


Primary Responsibilities

  • Provide leadership, direction and definition for the release management function including planning, scheduling, test coordination and implementation.
  • Coordinate with engineering and product teams to prioritize enhancements and defects into releases. Collaborate with Product Managers and key stakeholders to define release schedules; manage scope and schedule for application.
  • Create all required Release artifacts. Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
  • Manage and coordinate Release Deployment and Post Go Live activities; provide status to the leadership and senior management on a regular basis for the release.
  • Participate in department meetings to discuss release scope and/or roadblocks. Negotiate, plan and manage all release activities.
  • Managing the release versions, stories, component changes and bug tracking in tools such as JIRA or Application life cycle management etc.
  • Provide transparency to the release schedule, and identifying and aligning environment needs for each release;
  • Act as gatekeeper for delivery into production by ensuring understanding of and adherence to milestone definitions, ensuring appropriate criteria is met at each milestone, and monitoring and tracking the progress of changes targeted for each release
  • Define common mechanisms for rollback and standards for capturing release-related performance indicators.
  • Performs other duties as assigned.



  • Engineering Degree in University - Computer Science preferred
  • Working with a remote team across multiple time-zones
  • Holding standards of excellence
  • Experience in Agile methods, particularly Scrum, preferred


About ALICE:

By joining all of the departments of your hotel with a single operations platform for internal communication and task management, ALICE helps your staff act as a team to provide consistently excellent service. ALICE’s main product - ALICE Suite - brings together your front office, concierge, housekeeping, and maintenance teams, and connects your guests to your hotel with our app and text messaging tools. The ALICE platform is also available as specialized software and mobile applications for your staff (ALICE Staff), your concierge (ALICE Concierge) and your guests (ALICE Guest). Each module can be integrated with your PMS and third party management systems. ALICE’s partners include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. Third-party service providers also use the ALICE API for a host of different ways to integrate with PMS and other systems.

ALICE was founded in 2013 by Justin Effron, Alex Shashou, and Dmitry Koltunov, and has raised $39M to date.

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