About the Role:
We are looking for a startup-minded Quality Assurance Analyst with a technical background to help our engineering team scale. The Quality Assurance Analyst will be a member of our global QA team with the goal of pushing out high quality product at a very rapid pace. A successful Analyst will be a core contributor to the the full lifecycle of our QA process driving continuous improvement in platform structure and quality. You will work with a highly motivated, diverse, and thoughtful group.
Outcomes You Will Produce:
By joining all of the departments of your hotel with a single operations platform for internal communication and task management, ALICE helps your staff act as a team to provide consistently excellent service. ALICE’s main product - ALICE Suite - brings together your front office, concierge, housekeeping, and maintenance teams, and connects your guests to your hotel with our app and text messaging tools. The ALICE platform is also available as specialized software and mobile applications for your staff (ALICE Staff), your concierge (ALICE Concierge) and your guests (ALICE Guest). Each module can be integrated with your PMS and third party management systems. ALICE’s partners include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. Third-party service providers also leverage the ALICE API. ALICE was founded in 2013 by Justin Effron, Alex Shashou, and Dmitry Koltunov, and has raised $39M to date.
What Makes A Great Quality Assurance Analyst?
Why you should join us?