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Quality Assurance Analyst

About ALICE:

We are a NYC based Startup with a global team that is reinventing how hotels operate. In an industry of fragmented systems and limited consumer technology, ALICE provides an integrated cloud platform that becomes the central system for a hotel's guests, staff, and management. Through ALICE, a hotel can track and dispatch work to the concierge, front desk, housekeeping, valet, maintenance, and more while also giving the guest an entirely new way to engage through a mobile app, SMS, and desktop / mobile web site.

About the Role:

We are looking for a startup-minded Quality Assurance Analyst with a technical background to help our engineering team scale. He/she will be a member of our global QA team with the goal of pushing out high quality product at a very rapid pace. A successful Analyst will be a core contributor to the full lifecycle of our QA process driving continuous improvement in platform structure and quality. You will work with a highly motivated, diverse, and thoughtful group.


  • 3+ year(s) developing or performing Quality Assurance for software
  • Strong knowledge of web standards
  • Bachelor’s Degree in engineering, ideally Computer Science or Systems
  • English-speaking, with phenomenal written and verbal communication and are able to relate to engineers
  • Ability to assess whether a system is usable by ensuring all features and communications work, spotting Broken Features, UX/UI Bugs, & evaluating Speed & Performance for each Release
  • Build fully spec'ed Bug Reports to ensure detailed communication with developers on defects, clearly explaining problem found, expected outcome, and steps to repeat
  • Previous experience working in a Scrum team


  • Competitive salary
  • Stock option potential
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