About the Role:
ALICE is a growing startup serving 2k+ hotels all over the world with a global team of 140 staff spread across 16 countries. Our mission is to help businesses deliver exceptional hospitality with a focus on hotels. We do this by partnering with the world's best hoteliers to build a product that lets them do their best work. We take on the challenge of running the day to day tasks of every department in a hotel through a unified platform.
We are looking for a Software Architect to drive the next generation of ALICE products and their technical architecture. The ideal candidate is a structured thinker as well as an expert hands-on technologist who knows how to build scalable, reliable, and fault-tolerant distributed systems. You stay up-to-date with the latest architectural trends.
The Software Architect is responsible for designing ALICE's Core architecture as well as of all of its subsystems with our engineering team and serves as a coach during implementation. You will be part of the Platform Engineering team and responsible for:
We are a small team with a big vision, and this is a chance to see how a product comes to life from the ground up.
By joining all of the departments of your hotel with a single operations platform for internal communication and task management, ALICE helps your staff act as a team to provide consistently excellent service. ALICE’s main product - ALICE Suite - brings together your front office, concierge, housekeeping, and maintenance teams, and connects your guests to your hotel with our app and text messaging tools. The ALICE platform is also available as specialized software and mobile applications for your staff (ALICE Staff), your concierge (ALICE Concierge) and your guests (ALICE Guest). Each module can be integrated with your PMS and third party management systems. ALICE’s partners include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. Third-party service providers also use the ALICE API for a host of different ways to integrate with PMS and other systems.
ALICE was founded in 2013 by Justin Effron, Alex Shashou, and Dmitry Koltunov, and has raised $39M to date.