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Marketing & Communications Specialist

ALICE is looking for an exceptional budding B2B marketer to join our fast-growing marketing team. If you are interested in getting experience at a fast-growing technology startup, read on.


By joining all of the departments of your hotel with a single operations platform for internal communication and task management, ALICE helps your staff act as a team to provide consistently excellent service. ALICE’s main product - ALICE Suite - brings together your front office, concierge, housekeeping, and maintenance teams, and connects your guests to your hotel with our app and text messaging tools. The ALICE platform is also available as specialized software and mobile applications for your staff (ALICE Staff), your concierge (ALICE Concierge) and your guests (ALICE Guest). Each module can be integrated with your PMS and third party management systems. ALICE’s partners include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. Third-party service providers also leverage the ALICE API. ALICE was founded in 2013 by Justin Effron, Alex Shashou, and Dmitry Koltunov, and has raised $39M to date. 

Position Summary

We’re looking for a marketer with a broad set of skills and interests to join our fast-growing marketing team. You will help us with all aspects of our marketing work, including the strategy, design and execution of work in PR, email, content, social media, and events. The ideal candidate is hands-on and results-oriented, with strong communication skills and an eye for design. An interest in both hospitality and technology is essential.


  • Help us leverage content to drive inbound leads and build the brand by writing for our newsletter, crafting drip email campaigns, and developing product stories, case studies, and press releases

  • Identify and explore new lead gen opportunities for us in social media

  • Create and manage a calendar of events for our sales team to help showcase ALICE and get the word out

  • Perform competitive analyses to find marketing opportunities

  • Assist with basic PR activities, including list generation, journalist pitching, and release writing

  • Assist with graphic design work in creating sales and marketing materials, such as decks, presentations, and email templates.


  • Excellent communicator, both verbal and written
  • Strong organizational skills and the ability to handle multiple deadlines
  • Strong attention to detail with accuracy and consistency
  • Proficiency with Keynote and the Adobe Suite
  • A good eye for design (color, typography and images)
  • Facility with social media (Twitter, Facebook, Instagram, and LinkedIn)  
  • A strong team player, but also a self-starter

Bonus Skills:

  • Basic video production + editing
  • Work experience in hospitality (on the hotel side or on the technology side)
  • Experience with Google AdWords (SEM) and Google Analytics
  • Familiarity with the Hubspot marketing platform  


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