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Community Manager

ALICE is looking for a brilliant community manager to manage and build our social media following. If you are interested in getting experience at a fast-growing technology startup, read on.


By joining all of the departments of your hotel with a single operations platform for internal communication and task management, ALICE helps your staff act as a team to provide consistently excellent service. ALICE’s main product - ALICE Suite - brings together your front office, concierge, housekeeping, and maintenance teams, and connects your guests to your hotel with our app and text messaging tools. The ALICE platform is also available as specialized software and mobile applications for your staff (ALICE Staff), your concierge (ALICE Concierge) and your guests (ALICE Guest). Each module can be integrated with your PMS and third party management systems. ALICE’s partners include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. Third-party service providers also leverage the ALICE API. ALICE was founded in 2013 by Justin Effron, Alex Shashou, and Dmitry Koltunov, and has raised $39M to date. 

Position Summary

As Community Manager, you will work with our Marketing team to implement ALICE’s marketing and PR strategies for lead generation on social media. The role requires being up to date in hospitality technology news and discerning which pieces to share that support our industry position and voice. The ideal candidate is hands-on and results-oriented, with strong communication skills. A desire to immerse yourself in all things hospitality and technology will serve you well.


  • Manage and grown presence on ALICE social accounts: Twitter, Facebook and LinkedIn
  • Execute consistent messaging/communication strategy
  • Increase lead generation from social media

Professional Competencies

  • Solid communication, listening, and writing skills
  • Strong organization and planning skills
  • Detail oriented and efficient
  • Proactive, with strong follow-through
  • Creativity!


  • Current college junior or senior
  • Journalism or Communications major; or experience as a Social Media or Community Manager
  • Nice to have: interest in hospitality and travel technology


This job is 5 hours a week, 1 hour per day

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