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Enterprise Development Associate

About the Role:

We take on the complex logistics of running every department in a hotel through a unified platform. Our mission is to improve the hospitality experience through technology built for the industry. Our vision is building a global operating system for delivering hospitality that guests dream of.

In the role of Enterprise Development Associate, you’ll be trained to understand who the ideal ALICE customer is. You’ll be working closely with the Senior VP of Enterprise Sales, Sales Directors and Marketing in developing and executing top of funnel sales strategy and prospecting to increase the enterprise sales pipeline and generate qualified sales leads. Ultimately, you will help our enterprise ad brands sales team get the product in front of new clients and help drive our enterprise growth.

You’ll be an integral part of a highly motivated, diverse, and thoughtful group as we rapidly scale to disrupt an industry – with the incredible upside of career advancement at a rapidly growing start-up company, including the ability to advance into a Sales Manager or Account Manager role.



  • Create decks, bios, email marketing, and outbound sales efforts. 
  • Research, prospect and develop market segments for enterprise accounts. 
  • Cold call senior-level contacts at management companies and hotel chains globally.
  • Demo the product to key stakeholders.
  • Attend local meetings and events. 
  • Support work on big brands like Marriott, Hilton, Accor, etc.
  • Write strategic content for marketing materials and proposals. 
  • Work directly with sales leadership to help strategize proper hierarchies of appropriate people at hotels.
  • Consolidate market-relevant data and news to help build a business case for sales conversations.

Experience Profile: relevant past experience (Requirements)

  • 2+ years of sales development or account management (SaaS experience a plus).
  • Bachelor’s Degree.
  • Hospitality industry knowledge a plus.
  • Outstanding communication and presentation skills.
  • Experience with Salesforce or similar CRM a plus.
  • Strong analytical skills and attention to details.
  • Quick learner and natural curiosity and eagerness to improve and learn.


About ALICE 

ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to provide consistently excellent service. Since the company was founded in 2013, ALICE has gained significant traction in the industry, working with more than 2,500 hotels and tens of thousands of hotel staff across many of the world’s leading brands, including Marriott International, Hilton Hotels & Resorts, Hyatt Hotels Corporation, Viceroy Hotel Group, Firmdale Hotels, Dream Hotel Group, Fairmont Hotels & Resorts, and The Leading Hotels of the World. The company acquired concierge technology provider GoConcierge in 2017. ALICE is the Forbes Travel Guide Brand Official Staff Technology Platform, an Inc. Best Workplaces of 2019, and winner of Best Place to Work in Hotel Technology, Best Concierge Software, Best Engineering & Facilities Management, Best Guest App and Top Staff Task Management & Collaboration Platform at the 2019 HotelTechAwards.

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