About the Role
We take on the complex logistics of running every department in a hotel through a unified platform. Our mission is to improve the hospitality experience through technology built for the industry. Our vision is building a global operating system for delivering hospitality that guests dream of.
We are looking for a PM to drive the next generation of ALICE products. The PM role operates across the entire lifecycle of the product, from research, to design, to development, to testing and release. We need a structured thinker who can synthesize diverse feedback and turn a vision into a clear plan of action. This is an opportunity to shepherd ideas from conception through to a live product and beyond. The PM will become an expert on the inner workings of the ALICE platform and have a tangible impact on the user base of the largest industry in the world. We all came to hospitality from other industries and love applying a diverse perspective to problem-solving. We are a small team with a big vision, and this is a chance to see how a product comes to life from the ground up.
Focus & Prioritization
ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to provide consistently excellent service. Since the company was founded in 2013, ALICE has gained significant traction in the industry, working with more than 2,500 hotels and tens of thousands of hotel staff across many of the world’s leading brands, including Marriott International, Hilton Hotels & Resorts, Hyatt Hotels Corporation, Viceroy Hotel Group, Firmdale Hotels, Dream Hotel Group, Fairmont Hotels & Resorts, and The Leading Hotels of the World. The company acquired concierge technology provider GoConcierge in 2017. ALICE is the Forbes Travel Guide Brand Official Staff Technology Platform, an Inc. Best Workplaces of 2019, and winner of Best Place to Work in Hotel Technology, Best Concierge Software, Best Engineering & Facilities Management, Best Guest App and Top Staff Task Management & Collaboration Platform at the 2019 HotelTechAwards.
Compensation and Benefits
You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.