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Software Architect

About the Role:

ALICE is a growing startup serving 2k+ hotels all over the world with a global team of 140 staff spread across 16 countries. Our mission is to help businesses deliver exceptional hospitality with a focus on hotels. We do this by partnering with the world's best hoteliers to build a product that lets them do their best work. We take on the challenge of running the day to day tasks of every department in a hotel through a unified platform.

We are looking for a Software Architect to drive the next generation of ALICE products and their technical architecture. The ideal candidate is a structured thinker as well as an expert hands-on technologist who knows how to build scalable, reliable, and fault-tolerant distributed systems. You stay up-to-date with the latest architectural trends. 

The Software Architect is responsible for designing ALICE's Core architecture as well as all of its subsystems with our engineering team and serves as a coach during implementation. You will be responsible for:

  • Creating and enforcing technical standards (Coding Guidelines, Architectural Standards, etc) that apply to the entire Software Engineering team
  • Serving in a consulting role for all Agile product pods; do Architecture reviews
  • Create a strategy and assist the development teams in decoupling our monolithic architecture
  • Technical Quality management for product releases; designing, running, and analyzing load tests
  • Creating and managing API documentation, data model documentation, etc
  • Building POCs (proof of concept) and kicking off new innovative and exciting projects leveraging different services APIs, libraries, and tools.

We are a small team with a big vision, and this is a chance to see how a product comes to life from the ground up.

Our front end stack is AngularJS.
Our backend is Java, Groovy/Grails, Spring MVC, Hibernate, ElasticSearch, Redis.


  • Experience architecting large, high-scale web applications and distributed systems
  • Exposure to architecture patterns in the cloud (AWS, Azure, etc)
  • Understanding of performance and memory management
  • Object-Oriented Design and Development for 5+ Years (Java, C++, C#) 
  • Proficiency with Java frameworks like Spring MVC and ORM solutions like Hibernate
  • Experience with real-time systems and messaging
  • SQL Database design and development
  • Agile software development lifecycle
  • Bachelor's degree in Computer Science



ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to provide consistently excellent service. Since the company was founded in 2013, ALICE  has gained significant traction in the industry, working with more than 2,000 hotels and tens of thousands of hotel staff across many of the world's leading brands, including Viceroy Hotel Group, Firmdale Hotels, Dream Hotel Group, and Grupo Posadas. The company acquired concierge technology provider GoConcierge in 2017. ALICE is the Forbes Travel Guide Brand Official Staff Technology Platform and the winner of Inc.'s Best Workplaces of 2019, Best Place to Work in Hotel Technology, Best Concierge Software, Best Engineering & Facilities Management, Best Guest App and Top Staff Task Management & Collaboration Platform at the 2019 HotelTechAwards.

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