About the Role:
We are looking for a startup-minded Quality Assurance Manager with a technical background to help our engineering team scale. The Quality Assurance Manager will lead our global QA team with the goal of pushing out high quality product at a very rapid pace. A successful candidate will own the day to day operation of our QA process and will assist the VP of Quality to revamp and drive continuous improvement in platform structure and quality. You will work with a highly motivated, diverse, and thoughtful group as we rapidly scale to disrupt an industry.
What Makes A Great Quality Assurance Manager?
Why you should join us?
By joining all of the departments of your hotel with a single operations platform for internal communication and task management, ALICE helps your staff act as a team to provide consistently excellent service. ALICE’s main product - ALICE Suite - brings together your front office, concierge, housekeeping, and maintenance teams, and connects your guests to your hotel with our app and text messaging tools. The ALICE platform is also available as specialized software and mobile applications for your staff (ALICE Staff), your concierge (ALICE Concierge) and your guests (ALICE Guest). Each module can be integrated with your PMS and third party management systems. ALICE’s partners include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. Third-party service providers also use the ALICE API for a host of different ways to integrate with PMS and other systems.
ALICE was founded in 2013 by Justin Effron, Alex Shashou, and Dmitry Koltunov, and has raised $39M to date.
Compensation and Benefits:
If the company and the role really speak to you, our question is why haven't you applied and/or joined yet?
You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.